{"id":2947,"date":"2026-06-08T15:41:13","date_gmt":"2026-06-08T13:41:13","guid":{"rendered":"https:\/\/www.leslogisdorres.fr\/?page_id=2947"},"modified":"2026-06-08T15:41:13","modified_gmt":"2026-06-08T13:41:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.leslogisdorres.fr\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<style>\n    .faq-container {\n        font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;\n        color: #1a1a1a;\n        line-height: 1.6;\n        max-width: 900px;\n        margin: 0 auto;\n        padding: 20px;\n    }\n    .faq-container h2 {\n        color: #00425a;\n        border-bottom: 3px solid #e84e10;\n        padding-bottom: 8px;\n        margin-top: 40px;\n        margin-bottom: 20px;\n        font-size: 1.8rem;\n        text-transform: uppercase;\n        letter-spacing: 0.5px;\n    }\n    \/* Accordion Style *\/\n    .faq-item {\n        background-color: #ffffff;\n        border: 1px solid #00425a;\n        border-radius: 6px;\n        margin-bottom: 12px;\n        overflow: hidden;\n        transition: all 0.3s ease;\n    }\n    .faq-item[open] {\n        border-color: #e84e10;\n        box-shadow: 0 4px 12px rgba(232, 78, 16, 0.1);\n    }\n    \/* Clickable Question Style *\/\n    .faq-item summary {\n        list-style: none;\n        display: flex;\n        justify-content: space-between;\n        align-items: center;\n        padding: 18px 20px;\n        font-size: 1.15rem;\n        font-weight: 700;\n        color: #00425a;\n        cursor: pointer;\n        user-select: none;\n        transition: all 0.2s ease;\n    }\n    .faq-item summary::-webkit-details-marker {\n        display: none;\n    }\n    .faq-item summary:hover {\n        background-color: #fafbfc;\n        color: #e84e10;\n    }\n    \/* Custom Arrow Icon *\/\n    .faq-item summary::after {\n        content: '\u2794';\n        font-size: 1rem;\n        color: #00425a;\n        transition: transform 0.3s ease;\n        transform: rotate(90deg);\n        margin-left: 15px;\n    }\n    .faq-item[open] summary::after {\n        transform: rotate(-90deg);\n        color: #e84e10;\n    }\n    \/* Answer Content Style *\/\n    .faq-content {\n        padding: 0 20px 20px 20px;\n        border-top: 1px solid #e84e10;\n        background-color: #fafbfc;\n        color: #000000;\n    }\n    .faq-content p:first-child {\n        margin-top: 15px;\n    }\n    .faq-content p:last-child, .faq-content ul:last-child {\n        margin-bottom: 0;\n    }\n    .faq-container ul {\n        padding-left: 20px;\n        margin-bottom: 15px;\n    }\n    .faq-container li {\n        margin-bottom: 8px;\n        font-size: 1.05rem;\n    }\n    .faq-container strong {\n        color: #000000;\n        font-weight: normal;\n    }\n    .faq-container .highlight-price {\n        color: #e84e10;\n    }\n    @media (max-width: 768px) {\n        .faq-container h2 { font-size: 1.5rem; }\n        .faq-item summary { font-size: 1.05rem; padding: 15px; }\n    }\n<\/style>\n<div class=\"faq-container\">\n<p>    <!-- SECTION 1 --><\/p>\n<h2>Accommodation &#038; Amenities<\/h2>\n<details class=\"faq-item\">\n<summary>Are bed linens and towels provided?<\/summary>\n<div class=\"faq-content\">\n<p>They are included only for guests staying in the Cosy Chalets with Nordic bath. For all other accommodation types, a linen kit is available as an optional extra for <span class=\"highlight-price\">15 \u20ac<\/span> per person.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do the accommodations come with duvets and pillows?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, absolutely. All our rental properties are fully equipped with duvets and pillows for your comfort.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is there a coffee maker in the accommodation?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, each accommodation features both a standard electric filter coffee maker and a Nespresso machine.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Are properties equipped with a raclette or fondue set?<\/summary>\n<div class=\"faq-content\">\n<p>These traditional alpine cooking appliances are available to borrow for free from the front desk, subject to availability.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is Wi-Fi available?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, Wi-Fi access is entirely free of charge in all public areas of the resort and in the vast majority of our accommodations.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is end-of-stay cleaning included?<\/summary>\n<div class=\"faq-content\">\n<p>No, final cleaning is not included. You can either clean the property yourself before departure or add it as an optional paid service, ranging from <span class=\"highlight-price\">39 \u20ac to 69 \u20ac<\/span> depending on the size of your accommodation.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 2 --><\/p>\n<h2>Slope Access &#038; Skiing<\/h2>\n<details class=\"faq-item\">\n<summary>Where can I store my ski equipment?<\/summary>\n<div class=\"faq-content\">\n<p>Private and secure ski lockers are at your disposal directly within the holiday residence.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is it easy to reach the slopes with children?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, it is very straightforward. The main snow front and ski lifts are located just about 200 meters away, making it an easy walk for families.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is there a resort shuttle service?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, a free shuttle bus operates throughout the resort during the winter season only.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 3 --><\/p>\n<h2>Wellness: Pool &#038; Relaxation<\/h2>\n<details class=\"faq-item\">\n<summary>Is the swimming pool heated?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, our covered outdoor pool is heated to a comfortable <span class=\"highlight-price\">27\u00b0C<\/span> all season long.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is there a specific dress code for the Nordic bath and sauna?<\/summary>\n<div class=\"faq-content\">\n<p>Standard swimwear is required to access the wellness facilities. We highly recommend booking your relaxation session in advance at the reception desk.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 4 --><\/p>\n<h2>Dining &#038; Services<\/h2>\n<details class=\"faq-item\">\n<summary>Can we order fresh bread and pastries?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, you can. Place your order the day before at the reception desk, and fresh bread and pastries will be delivered the following morning right to your doorstep.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is there an on-site restaurant?<\/summary>\n<div class=\"faq-content\">\n<p>Our restaurant is open during July and August for dinner only, and it also features a convenient takeaway menu.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do you offer a breakfast service?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, breakfast is available when ordered the previous day. It will be delivered straight to your accommodation in the morning.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 5 --><\/p>\n<h2>Arrivals &#038; Logistics<\/h2>\n<details class=\"faq-item\">\n<summary>What are the check-in and check-out times?<\/summary>\n<div class=\"faq-content\">\n<p>Check-in starts from 17:00 (5:00 PM) on your arrival day. Check-out must be completed before 10:00 AM on your departure day.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Can I unload my luggage in front of my accommodation?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, temporary vehicular access is permitted right outside your lodging to make unloading bags easy. Afterwards, you will need to park your car in the resort&#8217;s free parking lot.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Is a security deposit required upon arrival?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, a mandatory security deposit of <span class=\"highlight-price\">400 \u20ac<\/span> is required at check-in, settled via a standard credit card pre-authorization hold.<\/p>\n<\/p><\/div>\n<\/details>\n<p>    <!-- SECTION 6 --><\/p>\n<h2>Families &#038; Activities<\/h2>\n<details class=\"faq-item\">\n<summary>Is there a kids&#8217; club at the resort?<\/summary>\n<div class=\"faq-content\">\n<p>Yes, a kids&#8217; club runs during the summer season, offering one organized afternoon of activities per week.<\/p>\n<\/p><\/div>\n<\/details>\n<details class=\"faq-item\">\n<summary>Where can I find the entertainment and activity program?<\/summary>\n<div class=\"faq-content\">\n<p>The complete schedule and all resort entertainment details are available in real time on the official Sun\u00ealia Les Logis d\u2019Orres mobile app.<\/p>\n<\/p><\/div>\n<\/details>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Accommodation &#038; Amenities Are bed linens &hellip;<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2947","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Les Logis des Orres - Chalets et Appartements<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.leslogisdorres.fr\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Les Logis des Orres - Chalets et Appartements\" \/>\n<meta property=\"og:description\" content=\"Accommodation &#038; 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